Frequently Answered Questions
When will I be charged?
How much food will be in a box?
Do I have to be home to receive it?
How much room do the bags take up?
We’ll charge your card on file everytime we ship you a new box. You’ll receive a new box every 2 or 4 weeks depending on your dogs size and will be billed for 2 or 4 weeks at a time.
Depending on your dogs size you’ll receive enough food to feed everyday for 2 or 4 weeks.
No, we’ll send you new shipments before you run out and they’ll arrive in insulated boxes with enough ice to stay cold until midnight on the date of arrival.
We designed our packaging to take up very little room in your fridge or freezer. Two bags of food take up less space than a milk container.
Where do ingredients come from?
How should I store the food?
What if my dog doesn’t like it?
We source all of our ingredients from within the United States. We work with local farms to source fresh fruits and vegetables and humanly raised meats.
Food can be stored in your refrigerator for up to 5 days and up to 10 months in your freezer. We recommend storing 2 days worth of food in your refrigerator and the rest in the freezer. Just transfer frozen food from the freezer to the refrigerator 24 hours before feeding to thaw.
We’ve tested our food against some of the pickiest eaters we know and we’re pretty confident your pup will love it too. If they don’t, just let us know and we’ll provide a full refund.